At WAGO.my, we are committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our platform. By using WAGO.my, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
a. Usage Information
Pages visited, features used, time spent on the platform
Device type, browser details, IP address
Interaction logs (clicks, search inputs, and navigation behaviour)
b. Social Media Information
If you choose to sign in or interact using social media accounts:
Name, email, profile picture
Public information permitted by the social media platform
Authentication tokens
c. Survey Information
Feedback, responses, ratings, and comments
Information you voluntarily provide during promotional surveys
d. Analytic Information
Collected through analytics tools (e.g., Google Analytics):
Traffic source
User behaviour
Performance metrics
e. Inference Data
Preferences, interests, and estimated behaviour patterns
Suggested content or services based on your activity
2. Data Controller
WAGO.my is the primary controller responsible for managing and securing your data. If you have questions regarding your data, updates, or deletion requests, you may contact us through our support channels.
3. How We Use Your Information
We use your data to:
Provide and improve our services
Personalize your browsing experience
Process bookings or user requests
Enhance platform performance and usability
Communicate important updates, promotions, or alerts
Prevent fraud and maintain platform security
Comply with legal obligations
We do not sell your personal information to third parties.
4. Data Security
Your privacy and security are our top priorities. We implement appropriate technical and organizational measures to protect your data, including:
Encrypted data transmission (SSL/HTTPS)
Secure servers and firewalls
Access control and authentication systems
Regular security audits and monitoring
While we take all reasonable precautions, no online platform can guarantee 100% security. However, we continuously work to safeguard your information.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing
Limit data processing
Request a copy of your data (data portability)
You may contact our support team to exercise any of these rights.
6. Data Retention
We retain your personal data only as long as necessary for:
Completing transactions
Providing customer support
Meeting legal, security, and accounting requirements
When data is no longer needed, it will be securely deleted or anonymized.
7. Third-Party Services
We may work with trusted third-party providers for:
Analytics
Payment processing
Marketing or communication tools
Hosting and cloud infrastructure
These partners follow strict privacy and security standards.
8. Cookies and Tracking Technologies
WAGO.my uses cookies to enhance your browsing experience. Cookies help us:
Remember your preferences
Improve platform performance
Serve relevant content
Analyze visitor traffic
You may manage cookie settings through your browser. More details can be found in our Cookie Policy.
9. Updates to This Policy
We may update this Privacy Policy to reflect improvements or regulatory changes. Any major updates will be announced on the platform. Please review this page periodically for the latest version.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
WAGO.my Support Team
📧 Email: admin@wago.my
🌐 Website: www.WAGO.my
